‘How did you know what to say to her?’ asked the resident, ‘We have been trying to figure her out all morning and have gotten nowhere.’ An expression of mixed curiosity and frustration crossed her face. ‘I try not to focus on how she is acting, as much as I try to talk to the part of her Jesus would love’, I found myself answering. This catch phrase would find its way into conversation regularly during the years of teaching, it captured a concept I had struggled to teach prior to that moment of insight. The concept of connection, it is one of the most difficult things for doctors in training to understand. Years of training make this more difficult, training that does not focus upon the human connection, instead focusing upon the biological working of humans.